Digital Product Manager - Accessibility
RBC Global Asset Management
Championed inclusive digital experiences across global asset management platforms, aligning with AODA, WCAG 2.2 AA (or higher), and AMA standards. Embedded accessibility from discovery through deployment with UX, engineering, content, legal, and compliance.
- Owned the accessibility roadmap, achieving 80% WCAG 2.2 AA compliance improvement
- Ensured AODA/WCAG/AMA compliance, avoiding $250K+ in regulatory fines
- Led 15+ audits and remediation plans, reducing critical issues by 75%
- Embedded accessibility principles end-to-end, improving satisfaction scores by 40%
- Established KPI baselines across 12 platforms (compliance, performance, user impact)
- Optimized vendor/tooling costs by 30%
- Evangelized accessibility, training 200+ stakeholders
- Achieved 100% audit readiness partnering with legal, risk, and compliance